Privacy Policy

1. Introduction

Welcome to Loci ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our website (runloci.com) and services. This policy is prepared in compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and the EU General Data Protection Regulation (GDPR).

2. Data Controller Information

The data controller responsible for your personal information is:

GAUSSIAN HQ Ltd, DBA Loci Fraud AI
Venia Place, Plot 8, Providence Street
Lekki Phase 1, Lagos, Nigeria.
Email: [email protected]

3. Information We Collect

We collect personal data in the following ways:

3.1. Information You Provide Directly

• Contact and Demo Forms: When you request a demo, contact us, or download a resource, we collect personal identifiers such as your name, email address, company name, and any other information you provide in your message.

3.2. Information We Collect Automatically

• Cookies and Usage Data: When you visit our website, we automatically collect technical information, including your IP address, browser type and version, time zone setting, operating system, and information about your visit, such as pages viewed and interaction with our site. This is collected via cookies and similar technologies.

4. Lawful Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for us to process your data for a specific purpose (e.g., subscribing to marketing communications).
• Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., providing our services).
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our website and services, provided these interests are not overridden by your rights and freedoms.

5. How We Use Your Information

Your data is used for the following purposes:

• To provide and operate our website and services.
• To respond to your inquiries and provide customer support.
• To send you marketing communications, with your consent.
• To analyze website usage to improve user experience and our offerings.
• To ensure the security of our website and prevent fraud.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as web hosting and analytics. These providers are contractually obligated to protect your data.
• Legal Obligations: If required by law, we may disclose your information to public authorities or law enforcement.

For international transfers of data (e.g., to service providers outside Nigeria or the EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to guarantee the protection of your data.

7. Your Data Protection Rights

Under NDPR and GDPR, you have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – You can withdraw your consent at any time where we are relying on consent to process your data.

To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or your local EU supervisory authority.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

9. Cookie Policy

We use cookies to enhance your experience. Our Cookie Consent banner allows you to manage your preferences for non-essential cookies. Necessary cookies are required for site functionality and cannot be disabled. For more details, please refer to the cookie preferences manager on our site.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:

[email protected]